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Support & Maintenance so you don't have to worry about the technical side

We keep taking care of your site after launch: updates, backups and bug fixes, so you can focus on your business without worrying about the technical side.

Regular updates and backupsBugs fixed before they affect you
Infrastructure

Grupo Marfim β€” Infrastructure

Hosting migration and ongoing monitoring.

Infrastructure

Porta Norte β€” Hosting

A hosting migration with 24/7 monitoring.

Infrastructure

Vetor Tech β€” Support/Maintenance

An ongoing support and maintenance plan after launch.

Infrastructure

Cobre Digital β€” Hosting

A hosting migration with high availability.

About this service

About our Support/Maintenance service

A website's job isn't done the day it launches: it needs updates, reviews and constant adjustments to keep working well over time. Our support and maintenance service handles that technical side, so you can focus on your business knowing your site is being taken care of.

Every month we review pending updates, check that backups are being generated correctly, and test that your site's key functions still work the way they should. If something breaks, we fix it before it becomes a problem for your visitors.

🎯

What you'll achieve

A quick summary of what you walk away with.

Regular updates and backupsBugs fixed before they affect you

Regular updates

Plugins, themes and core always up to date.

Backups

Regular backups to protect your information.

Bug fixes

We fix issues before they affect your visitors.

Direct support channel

Direct contact with our team for any question or issue.

Infrastructure

What's included?

Everything you need, no surprises

✨
01

Regular updates

Plugins, themes and core always up to date.

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02

Backups

Regular backups to protect your information.

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03

Bug fixes

We fix issues before they affect your visitors.

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04

Direct support channel

Direct contact with our team for any question or issue.

How we work

From first contact to your site going live

A clear, transparent process, so you always know exactly what to expect at every stage.

πŸ“‹01

Requirements gathering

We collect the brief, references, copy and photos you already have for your business.

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Requirements engineering

We define the scope, pages and features your project needs.

✏️03

Wireframes & mockups

We sketch the structure of every page before moving to final visual design.

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Visual design

We create a visual proposal aligned with your brand, ready for your approval.

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Development in cycles

We build your project in short cycles, with regular check-ins along the way.

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Testing & launch

We test across devices, publish your project and support you through the first steps.

Projects from our Infrastructure

Real examples of what we build

A sample of how we apply this service across different businesses.

Infrastructure

Grupo Marfim β€” Infrastructure

Hosting migration and ongoing monitoring.

Infrastructure

Porta Norte β€” Hosting

A hosting migration with 24/7 monitoring.

Infrastructure

Vetor Tech β€” Support/Maintenance

An ongoing support and maintenance plan after launch.

Infrastructure

Cobre Digital β€” Hosting

A hosting migration with high availability.

Infrastructure

Grupo Marfim β€” Infrastructure

Hosting migration and ongoing monitoring.

Infrastructure

Porta Norte β€” Hosting

A hosting migration with 24/7 monitoring.

Frequently asked questions

Everything you need to know before getting started

How long does Support/Maintenance take?

It depends on the project's scope, but we work in agile deliveries: for most projects the result is ready within a few weeks, with regular check-ins with you throughout the process.

Can I request changes during the process?

Yes. We work in short cycles with frequent reviews, so there's always room to adjust course before the final delivery.

Does Support/Maintenance include hosting and a domain?

Not by default, but we can set it up as part of the project or add it through our Hosting service.

What do I need to get started?

An initial brief, a few references of what you like, and any copy or photos you already have is enough to start β€” we build the rest together.

Ready to move forward with your Support/Maintenance?

Tell us about your project and we'll reply with a proposal within 24 business hours.

Get a quote